fix TVIP : Introduction to TVIP Boxes and Common Remote Control Issues
TVIP boxes are used to watch IPTV content. They are almost the same as MAG boxes but with different software.
A common problem with TVIP boxes is that the remote control may stop working. In this article, we will help you to fix TVIP remote control issues that are not working.
Preliminary Check: Battery Issues
Before starting, please do a test to make sure if it’s a battery problem or not. Click some buttons on the remote control and check if the red light on the remote blinks or not.
If the red light is NOT blinking, then the problem is the remote control battery. Change the batteries! If there is still no light after changing the battery, the remote control is broken, and you need to buy a new one.
If the light blinks and the remote does not work, then the problem is the remote control IR (Infrared) issue. You can fix it by following the steps below.
How to Fix TVIP IR Remote Issue?
Step-by-Step Guide to Fix TVIP Remote
Step 1: Press “Setting” (left side of S.INFO) and “Recall” (left side of “0”) at the same time.

Step 2: Point the remote to the box then press and hold the “S.INFO” button for 10 seconds. This process will change the IP remote code page. After 10 seconds you will see the message that “IR remote code page was changed.”

Now the TVIP remote control is recovered!
Additional Troubleshooting Tips
Checking for Interference
If your remote control is still not working, there might be interference between the remote and the TVIP box. Ensure there are no obstructions between the remote control and the box. Electronic devices like routers and cordless phones can also cause interference, so try moving the TVIP box away from these devices.
Testing with Another Remote
If possible, test the TVIP box with another remote control of the same model. This will help you determine if the issue is with the remote control or the TVIP box itself. If the other remote works, then you know the problem lies with your original remote control.
When to Seek Professional Help
Persistent Issues
If you have tried all the steps mentioned above and the remote control still does not work, it might be time to seek professional help. Contact the customer support team of your TVIP box manufacturer for further assistance. They may provide additional troubleshooting steps or recommend a service center.
Hardware Problems
Sometimes, the issue might be due to a hardware problem within the TVIP box itself. In such cases, a professional technician can diagnose and fix the problem. If your device is still under warranty, check if the issue can be resolved through warranty services.
Preventive Measures to Avoid Future Issues
Regular Maintenance
Regularly clean the remote control and the TVIP box to prevent dust and debris from causing problems. Use a soft, dry cloth to wipe the remote control and ensure that the IR sensor on the TVIP box is clean and unobstructed.
Proper Storage
Store the remote control in a safe place when not in use to avoid physical damage. Avoid dropping the remote control or exposing it to liquids, as this can cause internal damage.
Conclusion: Fixing TVIP Remote Control Issues
Fixing TVIP remote control problems can often be simple if you follow the correct steps. By checking the batteries, addressing IR issues, and troubleshooting potential interference, you can resolve most common problems. If issues persist, don’t hesitate to seek professional help. Please leave a comment if you need any more help with your TVIP remote control.